I was driving in the West End on Broad Street and saw the signage at your Short Pump office. I knew I wanted representation for my case so I walked in to speak with someone in person. The person I spoke with was very professional and cordial. I was sold on the first impression from the moment I walked in.
Courtney and her team were empathetic and caring. They were very professional. Courtney laid out how the process would work. They checked in on me often, but they were not overly intrusive. Courtney didn’t cloak anything in the situation, which I appreciated. She always got in touch with me. She was very professional but had a personal care for my pain and treatment. We had the same goal – for me to get the treatment I needed.
I was very pleased with the outcome of my case. The legal services were excellent. The Allen Law Firm knows their game. Without the Firm’s experience, this wouldn’t have gotten resolved as favorably in dealing with the defendant’s insurance company and my insurance company. Courtney’s experience really came into play and helped my case. Without hesitation, I would give Courtney and Allen & Allen my highest recommendation.