Client Process

Our Client Process

While the circumstances behind every personal injury are different, one fact holds true for all—the time immediately following the incident that caused your injury can be stressful and confusing. Take comfort in the fact that the right attorney can provide the support you need.

The personal injury attorneys and staff at Allen & Allen are passionate advocates who work tirelessly on behalf of our clients. Throughout your case, our helpful, dedicated team will be with you every step of the way. You can rely on Allen & Allen to help you collect damages for medical bills, long-term care, repair or replacement of lost or damaged property, and other monetary compensation you need to put your life back together.

Following are the typical phases your attorney will guide you through during the process of building and presenting your case.

Your Initial Meeting

In our first meeting, we will focus on answering the many questions that may have worried you since your injury. How will I pay my bills? What if I can’t afford treatment? Who pays for my medical expenses? What can I expect my insurance to cover? What about my time away from work?

Such questions can leave you feeling overwhelmed. Since our discussion is private and confidential, you can talk freely about the details of your case, and count on us to explain your options. Your involvement from the first moment of the initial meeting and throughout your case is essential and will help ensure its success.

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Assembling Your Team

Your case and recovery are important to us, so rest assured that we will work to make them as stress-free as possible.

As we build your case, we will assemble a dedicated team to collect records, documentation, and other data that help to strengthen your claim while allowing you to focus on your recovery.

Your team will be rounded out with specialists who research and examine state and federal law, our in-house investigators, and of course—you.

Investigating Your Case

Our commitment to building the strongest case possible goes much further than negotiating with the insurance companies. Our experienced team of investigators will gather witness statements, conduct crash or scene-of-accident investigation and reconstruction, take necessary photographs, interview police officers, obtain and review police incident reports, and collect any other data that will create a solid foundation for your case.

Meet Our Investigation Team

Collecting Medical Data

A personal injury can severely disrupt your everyday life. We know how difficult it can be to focus on anything other than your recovery, and even simple daily tasks may seem daunting.

Your team will help lessen your burden by contacting your health care providers to collect your medical and hospital records, post-incident reports, and medical bills. If you have medical expense coverage of your own, or through someone else’s auto insurance, we will help you to obtain payment for your medical bills from those sources until reimbursement and compensation are received.

We will work to assemble a comprehensive medical history using your past medical records and current treatments so you can spend your time regaining what it most important—your health and well-being.

Negotiating Your Case

We realize that dealing with large insurance companies can be intimidating. As your advocate, we work to shield you from that worry while keeping you informed as your case progresses.

After gathering the information and documents needed, we will present a comprehensive package to the insurance company on your behalf that takes into account your medical costs, property loss, wage loss, and any other expenses caused by the negligent party.

When we receive a settlement offer from the insurance company, we will review it carefully with you, and together we will decide what our next steps should be. Your attorney will provide you with our best professional legal advice, but of course, the final decision is up to you. Your input during this step is very important.

Filing a Lawsuit

The goal of any personal injury case is to get fair and just compensation for the injured victim. If together we decide that the insurance company’s settlement offer is not fair to you, and they are not willing to further negotiate to reach amicable terms, then—with your consent—we will file a lawsuit on your behalf.

If appropriate, your attorney might recommend attempting to resolve your case through arbitration or mediation with an impartial arbitrator or mediator. In some cases, arbitration or mediation is a reasonable alternative that can be less expensive and time-consuming than a trial.

If arbitration or mediation fail to achieve a satisfactory outcome, then your attorney will prepare your case for trial before a jury. We understand that the idea of taking a case to trial can cause unnecessary anxiety and worry. Before and during the process, your attorney will prepare you for what to expect during each step. You will feel confident knowing that your dedicated team has built a solid, strong case to present to the jury.

If your case does go to trial, you can be assured that the experienced attorneys at Allen & Allen have assembled a knowledgeable and reliable team that will stand up for you and with you. Together, we are focused on a singular goal—a fair and just outcome for your personal injury.

Frequently Asked Questions