The accident happened in the beginning of June in 2017. To be honest, I didn’t know that I should call an attorney at all. I got advice from my family to call one, and Allen & Allen came highly recommended from everyone I talked to.
I read testimonials and reviews online and decided to reach out to the Charlottesville office. I was greeted with concern for my situation and was eased into the process of a case. I was persuaded to sign on with Allen & Allen because of the initial customer service. I felt taken care of, and that feeling remained during my case.
Although my case took longer than expected, my attorney Richard Armstrong and his assistant, Ginger, were great at keeping me at ease. My interests were taken care of and my feelings were considered. I felt protected and that I received good advice and guidance.
I also felt the treatment of the defendant was also good – it was an accident. The process never felt as if it took too long, nor was I pressured into doing anything that didn’t feel right to me. I had enough information at every step and was notified as soon as something changed.
Going in not knowing what to expect, I just wanted to feel like myself again. I would like to thank Richard and Ginger, who made sure I felt prepared and had information at the right time. My concerns and questions were addressed every step of the way. I was treated as an equal partner. It was a great experience.