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with Allen, Allen, Allen & Allen
Are you looking for a great place to work? Allen, Allen, Allen & Allen was designated as one of the 2012 Best Places to Work in Virginia Award by Virginia Business Magazine and the Virginia Chamber of Commerce for the second year in a row. You've heard about Allen, Allen, Allen & Allen's excellent reputation in the legal community and the courtroom, but have you heard what our employees are saying about working here?
- "I feel extremely fortunate to work for a family oriented law firm that actually embraces a work/life balance." See more
- "I have worked in many different law firms over the past 20 years and I have found none to compare to Allen & Allen." See more
- "The technical support and training made available to us is the best I have ever found in a workplace." See more
- "...the generosity of Allen & Allen is unparalleled." See more
- "Allen, Allen, Allen & Allen is an exemplary leader not only in assisting those who have been injured... but everyone in the community." See more
Career Opportunities | Compensation & Benefits
Working @ Allen
& Allen | Diversity | Employee Quotes
Associate Attorney Opportunity
The law firm of Allen, Allen, Allen & Allen is seeking an Associate Attorney to join our Firm handling cases in our Fredericksburg office location. Our Firm’s culture is defined by mutual respect and support among attorneys and staff, joined in a genuine commitment to the best interest of each client whom we are privileged to serve.
The Associate Attorney position provides opportunity for significant court exposure, including jury trials. Responsibilities for the Litigation Attorney will vary based upon case load, but will always include significant client contact. The successful candidate will have a minimum of 5 years of litigation experience (plaintiff or defense). Personal injury trial experience is preferred. Additional requirements include a Virginia law license, excellent interpersonal skills, solid research and writing abilities, and the desire to work in a team-oriented, collegial environment.
Please submit resumé, cover letter, and two case related writing samples to Ms. Cheron Smalls, HR Director, Allen, Allen, Allen & Allen, 1809 Staples Mill Road, Richmond, VA 23230 or HR@allenandallen.com. All inquiries will be kept in strictest confidence.
Allen & Allen is an equal opportunity employer. Women and minorities are encouraged to apply.
Intake Manager - Richmond, VA
The personal injury law firm of Allen & Allen is seeking a strategic business manager or attorney for the position of Intake Manager to oversee the Intake Department, maximizing results and efficiencies in call handling, case intake and client service at the earliest stage. Responsibilities include managing case intake for all branch offices, training and development of Intake team, auditing call handling and client service and collaboration with firm management on strategic goals. The ideal candidate will have a working knowledge of Virginia auto and homeowner’s insurance policies and VA Code sections related to civil remedies and procedures. Experience managing a call center environment or law firm intake department preferred. Strong analytical, conflict resolution and client service skills required.
- Develops and maintains a cohesive Intake Department team. Supervises call handling, use of technology resources, client service, and overall performance of Intake Specialists.
- Manages intake of new cases for all branches, meeting with potential clients, interviewing new clients, evaluating the merits of a case, and making a determination as to whether the case should be accepted. Travel to branches or to meet clients required.
- Follows established procedures to assign new cases to available Attorney/Legal Assistant teams.
- Reviews reports of call intake and new cases to identify trends and to make recommendations for new procedures or changes.
- Handles elevated Intake department calls.
- Oversees and facilitates the current-client survey program. Ensures that Intake Specialists complete survey calls efficiently and effectively. Elevates concerns that are identified through the survey calls to appropriate departments.
- Audits Intake Specialist call handling by periodically listening to calls directly and reviewing statistical reports of calls taken. Ensures that the Intake staff members follow Firm procedures such as client service, responsiveness, case merit evaluation, and other call handling processes.
- Provides ongoing training and identifies training needs for Intake department. Works with Training Specialist to ensure timely and effective education is provided to the staff.
- Collaborates with Attorneys and the Director of Marketing on projects related to improving the Firm’s case intake, client service, or general intake procedures.
- Utilizes the Firm’s case management system and other technology resources to document new case and client information appropriately and to extract data for reporting.
- Completes other tasks and projects, as assigned.
Required Skills, Education, and Training:
- Bachelors degree in Business Administration or related field. Masters or JD prefered.
- Minimum of 10 years related experience, including client service, personal injury claims or administration, project management, and marketing.
- Minimum of 5 years of supervisory or team leadership experience.
- Familiarity with basic insurance claims principles, including personal auto, homeowners, and commercial liability claims.
- Working knowledge of Virginia auto and homeowners insurance policies and VA Code sections related to civil remedies and procedures.
- Experience managing a call center environment preferred.
- Strong client service and conflict resolution skills.
- Oral and written communication skills
- Familiarity with technologies in use at the Firm, including Windows, Microsoft Word, Excel, and Outlook, PowerPoint, Internet Explorer, and Worldox.
If you are interested in employment with Allen & Allen, please send a resume, cover letter, and your salary requirements to email@example.com.
Allen & Allen is an equal opportunity employer. Women and minorities are encouraged to apply.
Allen, Allen, Allen & Allen is committed to offering an exceptional compensation and benefits package for our employees. We provide competitive salaries, which are reviewed each year along with job performance and market comparisons. Our employees are also eligible to receive bonus pay rewarding longevity and merit.
The health and wellness of our employees and their family members is important to the Allen Law Firm. Annually, our benefit program is evaluated to ensure we are offering a variety of plans that meet the needs of our employees.
We offer two different options for medical and vision insurance coverage through Aetna (www.aetna.com) Employees can choose between a HMO or PPO plan. The Allen Law Firm pays 100% of the HMO coverage for the employee. A payroll deduction is required from the employee if the PPO plan is elected or if an employee elects to cover dependents on the plan. An employee who would prefer to maintain their coverage elsewhere is eligible for an "opt out" payment.
Our Dental PPO plan is provided to our employees through Anthem. http://www.anthem.com/home-visitors.html. The Allen Law Firm pays 100% of the Dental coverage premium for the employee. A payroll deduction is required if an employee elects to cover dependents on the dental plan.
Life and Disability
Allen, Allen, Allen & Allen provides a $50,000 term life insurance policy and Accidental Death and Dismemberment policy at no cost for all full time employees. Employees have the option to purchase additional amounts of term life insurance as well as coverage for the employee's spouse and children through payroll deduction.
The Allen Law Firm also provides a Long Term Disability policy for full time employees that will pay out 60% of an employee's salary after 90 consecutive days of qualified disability. Employees may elect to purchase Short Term Disability coverage through payroll deduction. Short Term Disability provides 60% of weekly pay for up to 90 days of disability.
Employee Assistance Program
Allen, Allen, Allen & Allen provides access to an employee assistance plan which provides all employees and members of their household access to qualified counseling services, receiving up to four visits free of charge. The Employee Assistance Program will also provide referrals and discounts for services such as financial planning.
Flexible Spending Accounts
Allen, Allen, Allen & Allen sponsors a flexible benefits spending plan for all employees to set aside funds on a pre-tax basis to cover qualified medical expenses and/or child care expenses.
Retirement and Savings
We offer our employees a wealth of investment options through our 401(k) Plan, administered by Mass Mutual. Employees may make contributions to the plan, up to the IRS designated maximum. Allen, Allen, Allen & Allen matches dollar for dollar the first three percent (3%) deferred by the employee. Our plan provides both a pre-tax 401(k) fund and a Roth 401(k) fund. Additionally, the Allen Law Firm has a Safe Harbor Plan, and employees receive a Safe Harbor contribution of 3% per paycheck towards that plan.
Leave Time (Vacation, Sick, Personal, and Holidays)
Vacation Leave is accrued on a monthly basis, based upon years of service. Our new employees earn 2 weeks of vacation for the year. Employees are encouraged to use their vacation time to rejuvenate themselves.
Sick Leave is also accrued on a monthly basis. All employees, regardless of length of service or experience, earn 7.5 hours of sick time each month. This sick leave time can be used for the employee's own illness or to care for a family member who is sick.
Employees have the option of using 7.5 hours of sick time for vacation or personal leave January through June, and another 7.5 hours of sick time for vacation or personal leave July through December. Personal days are used from existing sick leave balances, and are not earned or accrued separately.
The Allen Law Firm is closed a minimum of seven days per calendar year in recognition of the following holidays: New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after Thanksgiving, as well as Christmas. Depending on the day of the week on which a recognized holiday falls, Allen, Allen, Allen & Allen may close for additional days and time. Additionally all employees receive 2 Floating Holidays annually to to cover absences for personal reasons such as religious observances, family events, or to supplement vacation, personal, sick and holiday leave.
Other Benefits & Discounts
The Allen Law Firm also supports our employees by covering the expenses associated with professional memberships, job-related certifications, and fees to maintain Notary Public commissions.
Our employees enjoy discounts on movie tickets, museum admissions, and auto glass repairs, in addition to a variety of free tickets and passes to events that are offered throughout the year.
We encourage our employees to give back to the community. In addition to Firm-sponsored volunteer activities, employees can also take 7.5 hours paid time off each year to do volunteer service of their own choosing.
Allen, Allen, Allen & Allen was established as a family firm, and we continue to maintain a family culture in how we treat our clients and how we treat each other. We continue to look for ways to make sure this is an environment where people want to work and want to stay.
The Allen Law Firm is a place where people find that their professional and personal needs are considered and respected. We recognize that our employees have a life outside of work, and they are encouraged to take the time they need to rest, take a vacation, care for a sick family member, exercise, volunteer in the community, or manage other personal needs. Our full time employees accrue vacation time and sick time. Two personal days are also available, in addition to a generous schedule of holidays.
Allen, Allen, Allen & Allen offers employees flexible schedules, whereby our staff can have a start and end time to their work day that meets their needs. For example, one employee may come to work at 7:30 am. Another employee may start the work day at 9:00 am. Our full time work week is 37.5 hours per week, and we try to keep overtime hours to a minimum. We have no billable hours recordkeeping requirement, so our staff is not required to track every minute of their day.
Time for Fun
We make time for fun events, and strive to maintain high morale among our staff. A typical workday might find a group of employees in a conference room celebrating a birthday, anniversary, or accomplishment with cake and ice cream. Our employees are also able to enjoy "Friday Flextime" where they can leave up to 4 hours early every other Friday. We recognize all of our staff on Administrative Professionals Day, as well as each day during Paralegal's Week, with treats and rewards. We also have fun each year at our Firm Family Picnic and Holiday Parties, providing an opportunity for employees to enjoy time with their families.
Allen, Allen, Allen & Allen invests in our staff by providing numerous training opportunities. It starts with our new employees, who are scheduled for a comprehensive orientation program. Their orientation involves time learning about every department from Marketing to Investigations. Training is provided on our case management system and other internal systems and programs. Before landing at their desk with work assignments, our new employees are well equipped with knowledge of the Firm's history, policies and an understanding of our tools and practices. We build upon this orientation program by connecting with the new employees throughout their first 90 days. We make sure they are getting acclimated and have everything they need, including additional training or guidance, to build a foundation for success.
All employees are able to take advantage of regularly scheduled "Brown Bag" training sessions. These hour-long training sessions cover topics ranging from best practices on preparing for a trial to a specific area of law (i.e. medical malpractice). We schedule those topics based on the needs and suggestions of our employees. Additionally, employees have the opportunity to participate in seminars offered through the financial institutions on personal finances, budgeting, and retirement goals. Other seminars cover topics related to overall personal health and wellness.
We also provide individual training opportunities for job-specific needs, including seminars, conferences, or workshops offered by educational or professional groups.
Ethical Code of Conduct
Allen & Allen recognizes its responsibility to our clients, members of the firm, suppliers and the community. We are committed to maintaining the highest level of service, integrity and responsibility. Our ethical code of conduct contains a number of principles which apply to everything we do.
Every member of our firm has the responsibility to treat all individuals, fellow employees, clients and others, with respect, dignity, civility and in a non-discriminatory manner. We aim to treat all job applicants and members of the firm equally and we look to recruit and retain diverse talent. The firm is committed to providing opportunities to assist our employees in bettering their job performance, their careers and their lives.
Allen Allen Allen & Allen recognizes that a talented and diverse workforce improves our ability to provide superior client service. We strive to create an environment in which every person’s strengths and abilities are valued and utilized. We also recruit candidates with diverse backgrounds to fill our positions.
"Having been in the work force for 20 years working for several different medical practices, I can say that AAAA has the best corporate culture I have experienced. Their benefits have far exceeded any other company I have worked for. One of the benefits includes tuition reimbursement, which I have taken advantage of while working on my Master's degree. The health insurance benefits are exceptional. I only have to contribute 10% of the premium each month. At previous employers I had to pay 25% or more. I truly love the atmosphere at AAAA and my position as legal assistant. The management and staff are the best I have worked with I feel honored to be a part of the AAAA team."
- Teresa Biello
"I have worked in many different law firms over the past twenty years and I have found none to compare with Allen & Allen. Allen & Allen has team oriented employees who work hard for our clients and I feel fortunate to be a part of Allen & Allen and enjoy helping our clients get the best results possible."
- Amanda Brinkley
"I have worked for Allen & Allen for 6 years, after deciding that my commute to Charlottesville every day to work was just too much. I was really nervous about giving up a job that I loved to take one in an unfamiliar place. I am happy to say that I have never once regretted my decision to accept a job at the Allen Law Firm, where everyone is treated like one big family. That concept extends beyond employees to clients. I am proud to work for a firm with such high standards for client care and service.
The technical support and training made available to us is the best I have ever found in a workplace.
For me, not only did the benefits package meet my expectations, but shortly after my elderly mother came to live with me, the firm began to offer flexible work hours and I was given a shift that is just perfect for my personal situation."
- Linda Lawrence
"I have been with the firm for over 20 years. One of the great things about Allen and Allen is family. This is a family run business and family is an important part of working here. We all get together for special events during the year so we can enjoy the company of our work family. The annual picnic and Holiday party are great times to get together."
- Mindy Toth
"Having worked for several law firms in the Central Virginia area, the generosity of Allen and Allen is unparalleled. Strong in community activism and the "paying it forward" credo, I am privileged to be a member of this awesome team. The recent promotion of Hometown Heroes (in celebration of the firm's 100th birthday), The George E. Allen Scholarship Award, The Legal Food Frenzy and United Way of Greater Richmond are just a few examples of the firm's commitment to giving back. Notwithstanding the firm's mission, "aggressive advocacy for the rights of injured persons consistent with the highest professional standards and maximum client satisfaction," Allen and Allen is an exemplary leader not only in assisting those who have been injured through no fault of their own, but everyone in the community."
- Adair Rubeling
"I joined AAA&A in 2002 after retiring from a long career in the travel industry. Since my professional background had not included law office experience, I wasn't sure if I would be a desirable hire for the firm. My computer skills were weak but AAA&A gave me the confidence to embrace my apprehension about working on a computer and helped me develop my skills by offering training classes and providing encouragement and support.
I feel extremely fortunate to work for a family oriented law firm that actually embraces a work/life balance. AAA&A truly cares for their clients and values their trust in the firm. As an employee of AAA&A, I have the satisfaction of knowing I am part of a team of professionals who help people every day. Our firm contributes generously to charitable events as well their involvement in the many communities throughout Virginia where our offices are located.
AAA&A provides benefits for their employees that are unheard of these days, even in larger companies. This combined with many other attributes makes our firm a top notch company to work for."
- Ann Lawson
"I have worked at Allen & Allen for 10 years and, and I am proud to tell people that I work here! Everyone works as a team to give our clients the very best representation from the day the case is taken in to the day of settlement. As such, we have many return clients as well as referrals from previous clients.
What better way to serve our community than to give them our very best!
The 10 years that I have worked here have been very rewarding and I am blessed and honored to be here."
- Trish Synan
Throughout the years one thing has remained constant-Allen and Allen's recognition that its people make the company successful. The firm's goal of providing excellent client service is consistent with the firm's emphasis on staff development. Training does not stop one week after hire; educational sessions are ongoing with relevant classes/roundtables offered on a monthly basis as well as the prospect to attend relevant seminars outside the office.
The Firm's core value that continual education is beneficial not only to our clients but also to its employees in their own professional development is what sets us apart."
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Find a Location
Select one of our Virginia offices in the drop down menu for location addresses and contact information.
1809 Staples Mill Road
Richmond, VA 23230
7255 Mechanicsville Turnpike
Mechanicsville, VA 23111
|Short Pump / Glen Allen Office
11577 W. Broad Street
Henrico, VA 23233
|Chesterfield / Midlothian Office
6123 Harbourside Centre Loop
Midlothian, VA 23112
106 S. Market Street
Petersburg, VA 23803
3504 Plank Road
Fredericksburg, VA 22407
|Garrisonville / Stafford Office
50 Dunn Drive, Suite 105
Stafford, VA 22556
2100 Rio Hill Center
Charlottesville, VA 22901