Trent S. Kerns Testimonials

Antonia,   Richmond, VA

Mr. Kerns and Susan were great! They were quick to respond to my many questions. I will definitely recommend. Thank you for making things less stressful for me!

John,   Richmond, VA

When I was injured in a horrific accident, I turned to my family for advice. They referred me to Allen & Allen.

Trent Kerns knew how to handle my case. I was able to hand off all of the materials to him and his staff, and he took care of everything.

It was a relief to put my focus on getting better and back to work. I liked how Trent dealt with the insurance company for me. If I had tried to do this on my own, I would not be aware of what to do. He advised me on the many different steps we could take and surprised me by getting my case settled much quicker than I thought.

My advice to anyone looking to hire a personal injury attorney is to go to one who you feel you connect to. Trent was very honest and up front with me. He knew the ins and outs of what to do in order to get the best possible outcome for me.

Linda,   Amelia, VA

I had seen the advertisements for Allen & Allen on TV and I saw the sign for the Chesterfield office frequently while driving up and down Rte. 360. The office was close for me and with the reputation of the firm I decided Allen & Allen would be the best choice for me. Allen & Allen also does a lot of good in the community. It is nice to see that they care to get involved and they want to help others.

Mr. Kerns was in the office the day I came in and took me to his office to hear my story. He just listened to me and made me feel comfortable.  I felt at ease and I knew I was in good hands. From the beginning he told me to concentrate on getting better and let him take care of the rest. When my case was turned over to Mic McConnell, my experience was very good – actually, it was fantastic. He had a good ear for listening as well. He told me what to expect and helped me handle the depositions which was a hard experience. I learned a lot working with him. He also told me to focus on my recovery and work on getting better while they handled my case.

My experience with the legal assistants and staff was also very positive. My legal assistant was compassionate and knew how to talk to me and calm me when I was stressed and upset. The receptionist in the Chesterfield office was always very nice and helpful.

Allen & Allen looked out for me and cared for me. I'm very happy with the outcome of my case. I'll never be the same after my accident but after my hard work during my recovery and my attorney's hard work, I know I'll be okay.

Larry,   Mechanicsville, VA

Dear Trent,
This letter is to thank you and your firm for the successful outcome of my case. I would especially like to commend Marilynn for all of her hard work and dedication. She kept Jane and I informed about the process and the status of the case throughout the three years. All of our questions were addressed promptly and professionally no matter how minor or insignificant. It seems that she was always available to answer questions, explain legal terms and calm frayed nerves.

This was my first experience with the legal system and personal injury law. Because of you and Marilyn's attention to details, the case had a very positive outcome. Should we need the services of an attorney in the future, we would definitely call you.

 

Barbara,   Cumberland, VA

They were wonderful, very helpful and always patient. Mr. Kerns, Marcella and Marilynn were just great.

They treated me like they really cared about me as a person. If I called with a question, I always received a call back 10 minutes later. There was never a time that I called that they didn't have an answer for me. And even when I felt like my questions were silly, they would say there are no silly questions and help me. Every opportunity that I have, I tell people how wonderful my experience was. They made me feel like I didn't have to worry about a thing and that everything would be okay. And it was, even when the insurance company tried to deny my claim.

With the help of Mr. Kerns, things turned out better than I ever expected. I was very happy. They are very personable and good people. They never forget a client and that makes me feel really good. If someone needs help after an accident, they should go see Allen & Allen and then they'll be just fine.

Rick,   Chesterfield, VA

We wanted to let you know how grateful we are for your continued support this past year.

From the very beginning you took control and told me "Don't worry about a thing." That  you would handle things. What a comfort that was to hand everything over to you. You had our trust right from the start. There was such a peace of mind as you were the one to deal with the enormous bills from the hospital, doctors and EMT's.

It was such a relief as you dealt with the insurance companies to protect our interests.

We appreciate all of your efforts and hard work staying on top of things and always keeping us in the loop.

Andrea and you did such a wonderful job for us. We will be forever grateful. I pray we don't have a need again, however you will be the one person to call for assistance.

Clarence,   Richmond, VA

I think Trent is a very nice gentleman. He was very aggressive in getting the job done - Getting it done quickly, and satisfying his client. And Marcella is a very polite, nice person. She made me feel like a loved one was handling my case. She is very dedicated. I don't think anyone but Allen and Allen could have done such a good job with my case.

Rosetta,   Aylett, VA

An accident of this magnitude changes your life forever. At first I did not want to deal with it. I was hurt badly. A friend at work said I needed a lawyer and should call Allen & Allen but I wasn't ready. Actually 3 different people said I needed to call Allen & Allen. The last one was my friend and she recommended I call Trent Kerns. It was a hard decision for me to hire a lawyer and I wanted someone with a great reputation. That was very important to me.

Once I called Trent, it was smooth sailing. When I needed someone, Trent was there. I always felt like they were on top of it. Trent and his team gave me excellent advice and helped me when I didn't know what to do. When I walked into the mediation with my two attorneys, Trent and Priscilla, and their staff, I felt like I had a power house with me. I am more than pleased with the outcome of my case. While I know I may continue to be in pain, this really makes the transition after my accident better. I can plan for my future now.

I would definitely recommend Trent and his team to anyone who needs a lawyer.

Quincy,   Lynchburg, VA

I went online to research an attorney. I remembered that my mom and sister had been clients of Allen & Allen. I decided to look up Allen & Allen's web site. I liked what their former clients had to say about them and the information they provided. It was very helpful. When it comes to looking for a good lawyer, the best place to start in my opinion is Allen & Allen's web site. After a discussion with my fiancé, I decided it would be a good idea to contact Allen & Allen.

My experience was delightful. Trent and his team were warm and welcoming. When I came in, I didn't expect them to be able to help me because the incident happened in my home. I was pleased when Trent decided to look into my case and research it further. I was happy and surprised when they were able to take my case. It blew my mind how fast the process went and they were able to help me so quickly. My case concluded a lot sooner than I expected. I thought it would take at least a year and it concluded in about six months.

I'm very happy with the outcome of my case. I would recommend Allen & Allen and Trent to anyone and let them know that if they are injured, Allen & Allen can help.

Pierce,   Richmond, VA

I had heard about the Allen Law Firm for years from their TV ads and from people who had worked with or were associated with the Firm. Trent and his legal assistant, Marilynn, were very helpful and accessible. Trent guided me through the process which was much more complicated than I had expected. It became quite evident that the insurance company was not concerned about the long term health issues I may have sustained as a result of the accident. Trent was a strong advocate for me. He spent a great deal of time gaining a comprehensive understanding of my injury and medical procedures, and vigorously defended my interests when my case went to trial.

I cannot be more pleased with the outcome of the case. Trent helped me to receive a result well above the insurance company's offer. I was made to feel very comfortable in dealing with Trent and Marilynn. Our meetings were scheduled with my convenience in mind. I was treated courteously and with the utmost respect. If I were to have family or friends who found themselves in a similar situation, I would strongly recommend they contact the Allen Law Firm prior to any dealings with the insurance company.

Michael,   Fredericksburg, VA

Allen & Allen is extraordinary and distinguished by quiet, forceful and caring professionals. Without Trent Kerns, I never would have received the settlement that I did.

He worked diligently and made a significant difference in the resolution of my case and the settlement received. He has earned my trust and confidence; this was money, time and effort well spent. I would gladly recommend Mr. Kerns and Allen & Allen without hesitation or reservation. 

Earnest,   Richmond, VA

I was very pleased working with Mr. Kerns. Hiring him was the best thing that ever happened to me. I was very, very pleased with his legal services. I trust Mr. Kerns and Allen & Allen.

I first heard about Allen & Allen in the 1980s, when I had my first case with the firm. I had worked with Mr. Kerns before and had a good experience. I never had any problems. He really knew what he was doing and everything was very smooth. I’m extremely dedicated to my job and they are like family to me, so I was very happy to get back to work. If I ever knew anyone in need I would have them call Allen & Allen.

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