Working with Kathleen Smith was more than a pleasant experience. She took her time explaining the process in great detail. She was attentive to all my concerns and made sure I had a clear understanding of everything involving my case. I can’t leave out her wonderful assistants, Lori and Rachel. They remained in contact with me and checked on my progress. I truly believe they were concerned for my health and valued me as a client.
I would refer Kathleen Smith and the Allen & Allen staff to all those injured in an accident. They took an extremely unpleasant event and turned it into a stress free process. They took care of all the headaches I would have had to endure. Before I signed with them, my experience with the insurance company was disgraceful. They really gave me a hard time.
My biggest regret is not calling Allen & Allen before speaking with the insurance company. The Allen Law Firm was of the highest quality. I cannot thank them enough for their hard work and dedication.