Mike — Henrico, VA


Charles Littlepage Allen

When I was in the hospital, I communicated to my wife that we needed an attorney. She spoke with a friend who had worked with Allen & Allen before, and referred us to them. We didn't even shop around because of our friends' referral.

My experience working with Mr. Allen was great. He made me feel like we had a personal connection. I had never been through this before, but I see professionalism throughout the organization. My interactions with all the staff were very positive. They were outgoing and supportive, from interacting with the investigations department to the receptionist, to all the staff throughout the whole company. They weren't pushy with me, either. That was one of the biggest things for me. I never felt I was being pushed through the system. Mr. Allen was preparing from the beginning as if we were going to court. I have heard from friends that many other attorneys strong arm you to get you through the system, and that's not always what's best. It was always "What do you feel?" with Mr. Allen. He reviewed the options with me between settling and taking the case to trial. I believe that we came out with a great overall result.

Working with Tracy, his legal assistant, was an awesome experience. She has been a strong asset to the case. Everything she's handled has been fantastic. Tracy had an ability to work with us, get along with us, and provide professionalism. You can't beat when you have that type of professional relationship. She found out the answers to all my questions... her response was never "I don't know" or "we can't provide you with that". It was always "let me find out for you". She was always professional, and now my wife and I consider her like family.

Definitely, without a doubt I would refer someone to Allen & Allen, and I already have.

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